Errors & Limitations Policy
Effective Date: April 1, 2025
At The Spy Hub, we strive to provide accurate product information, pricing, and availability on our website, www.TheSpyHub.com. However, errors may occasionally occur. This policy outlines how we handle such errors and our limitations of liability.
1. Pricing & Product Information Errors
We make every effort to ensure product descriptions, pricing, and images are accurate. However, errors may occur due to:
- Incorrect Pricing: If a product is listed at an incorrect price due to typographical errors or pricing discrepancies, we reserve the right to cancel or refuse orders placed at the incorrect price.
- Product Description Errors: While we strive for accuracy, some product details (such as colors, materials, or features) may vary slightly from the actual item.
- Availability Errors: Product availability is subject to change. In the event an item becomes unavailable after an order is placed, we will notify you and offer an alternative or a full refund.
2. Order Cancellations & Modifications
We reserve the right to cancel or modify orders in the following situations:
- Pricing errors that significantly impact the transaction.
- Inventory shortages that prevent order fulfillment.
- Suspected fraudulent activity or orders that violate our terms.
If your order is canceled, we will notify you and issue a refund if applicable.
3. Limitation of Liability
The Spy Hub is not responsible for:
- Losses or damages resulting from reliance on incorrect product information.
- Delays due to unforeseen circumstances, including supplier issues or shipping disruptions.
- Third-party website errors or inaccuracies linked from our site.
To the fullest extent permitted by law, our total liability for any claims related to errors or omissions is limited to the amount paid for the affected product.
4. Reporting Errors
If you notice an error on our website or in your order, please contact us immediately:
The Spy Hub
Website: www.TheSpyHub.com
Email: support@thespyhub.com
Phone: 888-402-0027
Mailing Address: 2251 Magnolia Street, STE 1018, Orangeburg, SC 29115
We appreciate your understanding and cooperation in resolving any discrepancies.