Shipping Policy
Effective Date: April 1, 2025
At The Spy Hub, we are committed to providing fast and reliable shipping for all orders placed on www.TheSpyHub.com. We are pleased to offer FREE standard shipping on all orders within the United States.
1. Order Processing & Handling Times
- Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
- Processing times may be extended during peak shopping seasons or due to unforeseen circumstances.
- Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Options & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | FREE |
- Delivery times are estimates and may vary due to factors beyond our control (e.g., carrier delays, weather conditions).
- At this time, we do not offer expedited or overnight shipping.
3. International Shipping
- We currently do not offer international shipping, but plan to expand in the future.
4. Shipping Restrictions
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted regions.
- Some products may be subject to shipping restrictions due to size, weight, or legal regulations.
5. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order directly on the carrier’s website.
- If you do not receive tracking information within the estimated processing time, please contact us.
6. Lost, Stolen, or Damaged Packages
- Lost Packages: If your package is marked as delivered but you did not receive it, please check with neighbors or your local post office before contacting us.
- Stolen Packages: We are not responsible for stolen packages after confirmed delivery. Consider using a secure delivery address or requiring a signature for high-value items.
- Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
7. Contact Us
For questions about shipping or order issues, please reach out to us:
The Spy Hub
Website: www.TheSpyHub.com
Email: support@thespyhub.com
Phone: 888-402-0027
Mailing Address: 2251 Magnolia Street, STE 1018, Orangeburg, SC 29115
We appreciate your business and strive to ensure a smooth shipping experience!